- Tue Oct 14, 2014 10:42 pm
#35770
Customers shouldn't be saying stuff like "I'm lucky to be able to get..." especially when they tried to purchase early enough when all the variants were still there. Granted Waxwork are being run supposedly by three people and may not be technically savvy enough, but that doesn't mean you can use the same reasons for the second time after hyping a release so much. And people should stop forgiving them even if they come out with great products, because they wasted a lot of people's time, and those who were "lucky enough" probably did not get the variant they want (and of course, it's not just about the music for releases like this.) I live in Asia, had to stay up well past midnight, managed to pay for a copy after three hours, but had to have it shipped to the US because of the US-only shipping policy (it seems, nobody still knows for sure). It doesn't have to be this painful for customers. Waxwork, next time, don't anymore do this webstore thing. You can't do it. Have another company like LITA sell everything because...you are "run by three people, (who) are not web savvy by any means." Knowing what you can't do and seeking help for it would be the best thing to do.