- Fri Jan 22, 2016 11:34 pm
#78895
Like the first score (Tinker Tailor.. ), this one is TOP NOTCH...don't understand why they switched to single record though with The Town...
Moderators: lazyben, static14, texasvinyl
Occhionero wrote:As mentioned before, their coustomer service is a joke. They don´t answer your questions..., They replaced a record I never have ordered..., Still waiting for an order placed in November..., ...+1
phantomnoir wrote:It seems you can buy the first three records individually (Tinker Tailor, Charlie, The Town) through Zavvi's website. I guess A Single Man and Biutiful will be available in a couple of months too if you don't want to subscribe.A Single Man is available, too ;)
danwh1tepony wrote:I tried to put pictures up but it wasn't working for me, here's a link: https://www.flickr.com/photos/142184930 ... 541284022/Thanks! Looks nice indeed.
Occhionero wrote:Yes, you have warned me! Really the worse experience I have had with any customer services.Too bad :/
After my cancellation thye charged again the amount for 1 month of the subscription. I had more than two month of corespondace with them. Zavvi said they shipped another vinyl, but never received it. Next zavvi told me that payment was for another item, which I never have ordered.
Today, afte nearly 60 days of trouble they wrote me this:
Quote from @zavvihelp: We operate a 40 day policy in which we ask you to please make contact to let us know that your order has not arrived. As it has now been over 40 days since your order was sent, we cannot trace this item and are unable to offer you a refund or replacement. We are very sorry for any inconvenience or disappointment caused by this. SM
I hate to say this, but I really think people should know this before they order from this company!
NMA wrote:If only.
Wouldn't it be great if Silva Screen handled this secret subscription by themselves only?