- Sun Dec 07, 2014 3:26 pm
#43746
anyone else receive this email yet? a bummer for sure for Deep Focus!:
------------------------------------------------------------------
Hi William,
We got the shipment for the Hole Digger / Trawler release on Friday. Unfortunately, the pressing plant made an error with most of the colored vinyl, by inserting two copies of Trawler in one sleeve. In fact, one of them was pressed on the red vinyl that was supposed to be The Hole Digger.
This means that I'll need to send the black vinyl version of the release. For the inconvenience, I'd like to offer a 10% discount that I'll refund you as soon as possible.
Please accept my apologies. Needless to say, I'm very unhappy with the service I've received from this company and will be seeking a new pressing plant to work with on future releases.
If you have any further questions, please don't hesitate to shoot me an email. In the meantime, I'll get your copy in the mail in the next few days.
Thanks!
Jason Knapfel
------------------------------------------------------------------
that must be very disappointing for them for their very first release, but a nice way to handle things. it is disappointing for me as well, seeing as how i was selected as one of the people that gets the black vinyl edition, when i raced to order the colored edition, but that's the way the cookie crook crumbles.
------------------------------------------------------------------
Hi William,
We got the shipment for the Hole Digger / Trawler release on Friday. Unfortunately, the pressing plant made an error with most of the colored vinyl, by inserting two copies of Trawler in one sleeve. In fact, one of them was pressed on the red vinyl that was supposed to be The Hole Digger.
This means that I'll need to send the black vinyl version of the release. For the inconvenience, I'd like to offer a 10% discount that I'll refund you as soon as possible.
Please accept my apologies. Needless to say, I'm very unhappy with the service I've received from this company and will be seeking a new pressing plant to work with on future releases.
If you have any further questions, please don't hesitate to shoot me an email. In the meantime, I'll get your copy in the mail in the next few days.
Thanks!
Jason Knapfel
------------------------------------------------------------------
that must be very disappointing for them for their very first release, but a nice way to handle things. it is disappointing for me as well, seeing as how i was selected as one of the people that gets the black vinyl edition, when i raced to order the colored edition, but that's the way the cookie crook crumbles.