inksb wrote: ↑Thu Dec 19, 2019 3:41 am
And the most disappointing release of 2019 goes to....
Wow that really stinks. I was actually planning on grabbing this when I go to PAX East in February next year, might wait to hear a vinyl rip on YouTube to make final judgments.
Slightly on topic, I really do not like iam8bit. They have some awesome releases (Persona 5 Deluxe, Uncharted Series, Gris). But their customer service is horrible, their shipping practices are a laughable (I'll go into that) and they don't really know how to market their supply. Ori and the Blind Forest got 2 horrible sounding releases, with no repress, with people hounding then for it. Then they press some of the most obscure off the wall stuff. And do represses or large quantities of stuff that sits in the store or put on clearance.
Not to say there isn't a market for it, but I feel like I'm pretty into video games and culture, and some of their choices I say "Never even heard of that". But different strokes.
Onto their shipping. Their mailers are godawful. Got "The Messenger" from them this week and the mailer is like a Mondo mailer without space, it's nearly flat. Of course, my record arrived bent. Now, when pre-ordering Gris Limited Edition OST from them months ago, the only Shipping option was 18 bucks...for a 2LP... domestically.
I ordered it, knowing it was going to sell out (which it did). I sent them an email to inquire about the price of shipping. They told me essentially "We can definitely mail it media mail for 8 bucks and refund the difference, but if it gets damaged in transit, which it probably will, we can't do anything about it". I'm paraphrasing, but I was floored. Maybe improve your packaging, and stand by your product, and you won't have to essentially scare someone into sticking with 18 dollar shipping by saying it'll most likely get damaged.
End of rant, first world problems I know.